Business consultancy services

Lean Principles

Lean is all about driving waste out of a business. Waste (that’s not environmental waste) creeps up slowly often without us even noticing!... when we look closely we can often see it in many aspects of business. Learning about the 7 wastes and the tools to use to reduce or eliminate is a very practical and easily applied series of topics.
Aspects covered in training, coaching and deployment cover:

  • Value stream mapping: Do you really know what your customer wants and how you are structured to be able to meet it?
  • TPM: Effective planned, autonomous and preventive maintenance is key to a controlled and effective workplace
  • SMED: Quick changeovers allow greater flexibility in planning work and meeting customer demands
  • 5S: A well organized workplace will bring productivity results and is much more than just tidying up!
  • Flow and Pull systems: A balanced production line cuts out waste and reduced lead times to meet customer demand….maybe equipment optimisation here!

Advanced Quality Planning

The traditional reliance on ISO 9000 approved systems does not always assure that products are produced in the most cost efficient method or that new products are introduced without massive start up costs associated with poor process and product development! AQP gives a structured approach to managing new business and keeping customers satisfied.

Topics addressed are:

  • PPAP
  • Gauge R&R / MSA
  • Design and Process FMEA
  • Control Planning
  • SPC including part and machine capability

Six Sigma

The identification and minimization of variation in a process and the implementation of ……… is key to Six Sigma based projects
The DMAIC process focuses on Defining, Measuring, Analysing, Improving and Controlling specific business or engineering processes to bring a measurable benefit to the business!..........

Workplace management

The workplace is after all where value is added to a product! Without an effective workplace then all the tools to improve in the world will not work! The focus has to be on a workplace that operates with facts, which have empowered supervision and effective process management! Applicable issues are:

  • Effective supervision
  • Creating “Mini-businesses”
  • Toolbox meetings
  • Effective Control Rooms
  • Policy Deployment
  • Layered / process auditing
  • 5S
  • Talking with data through good data collection analysis and relevant metrics ..trend pareto action charts…reduce wip…visual scheduling…. Heijunka
  • Visual quality
  • Equipment Optimisation OEE…6 losses…

Practical techniques to develop this can be applied at site or cell level within a business!

Training and Coaching

Employees learn in differing ways and training and coaching has to be adapted to meet the needs of the workforce. A wide variety of practical hands on courses to meet real needs can be supplied covering most of the topics covered within this portfolio.
Teams need to be Formed, stormed, normed, performing
Skill matices, ..via sops, competence,

Business process re-engineering

Often, particularly with the introduction of the process focused ISO9000:2000 standard company’s know that they have to have a process focus but do not always know what it means! Equally, with ERP systems being introduced to “streamline’ business processes and reduce costs it often results in sub-optimal solutions that can take years to resolve! Business process Re-engineering used process map and swim-lane techniques to help a business or function understand how its processes really work, how transactions are effectively handled, how resources need to be managed and how the process can be measured. This activity is a very practical team based hands on series of events that help resolve process problems and ease the introduction of ERP solutions!...stakeholder analysis

Problem Solving

  • 5W1H
  • 5Why
  • PDCA
  • NGT nominal Group technique
  • Kaizen….. ongoing steps…. Kaikaku…. Breakthrough improvement

Team leadership

  • Styles, ethics
  • Participative leader, reasoning leader, socializing leader, forcing leader belbin
  • Empowering a team….. involve, direct, equip, support, recognize,
  • Conflict management…. Avoiding, forcing, accommodating, compromising, problem solving, decision making, consulting, consensus, delegating….johari window

Quality Assurance

  • Cost of quality
  • Time to detect, time to correct
  • Checksheets, boundary samples, OPLs, scatter, measles

Customer service

  • Surveys
  • Value streams

Personal development

  • Promote your success